Skip to main content
TEEI in Practice
Template · CSR Reporting · 26 September 2026 Community Investment Report Kit: Template and Example

TEEI in Practice

TemplateCSR Reporting

Community Investment Report Kit: Template and Example

A free template for the community section of a CSR report, with a B4SI field dictionary and an example built from TEEI public data.

Download the template (TXT) Read the template

  1. Part 1 The template A template you can copy into your own document, one section at a time.
  2. Part 2 The field dictionary A field dictionary that defines each field and places it in the Business for Societal Impact (B4SI) framework.
  3. Part 3 A worked example A worked example, filled in with TEEI’s own public figures, so you can see the template with real, checkable numbers in it.

This kit is for the person who writes the community section of a CSR report. It helps every figure say exactly what it can support. It has three parts:

  1. A template you can copy into your own document, one section at a time.
  2. A field dictionary that defines each field and places it in the Business for Societal Impact (B4SI) framework. It says where each number comes from, which period and denominator it needs, and what it cannot claim.
  3. A worked example, filled in with TEEI’s own public figures, so you can see the template with real, checkable numbers in it.

The reasoning behind each section is in our guide, How to write the community section of a CSR report. The framework terms come from the public B4SI Sample Guidance Manual (2025).1

Part 1: The template

Copy the outline below into your report draft. Then add each figure’s definition, B4SI level, claim level, source, period, denominator and limitation from the field dictionary in Part 2. Explain any empty field: an empty field with a reason is more useful to a reader than a missing one.

text
COMMUNITY SECTION: [company name], [reporting period]

1. SCOPE AND APPROACH
   Programmes and partners in scope: [list]
   Excluded from this section:        [list, and where they are reported instead]
   Reporting period:                  [start date] to [end date]
   Frameworks and versions:           [e.g. B4SI Sample Guidance Manual 2025; GRI 413: Local Communities 2016]
   Verification statement:            [who verified which figures, and how; "not independently assured" if so]

2. INPUTS (B4SI: what's contributed)
   Verified delivery hours:           [value]  source: [partner record]   period: [ ]  limitation: [ ]
   Preparation and coordination hours:[value]  source: [company record]   period: [ ]  limitation: [ ]
   Hours given in employees' own time:[value]  source: [ ]                period: [ ]  limitation: [ ]
   Time contribution (cost):          [value]  source: [company payroll]  method: [how cost per hour was set]
   Cash and in-kind contributions:    [value]  source: [company accounts] period: [ ]

3. OUTPUTS (B4SI: what happens)
   Sessions completed:                [value]  unit: [one-to-one / group]  source: [ ]  period: [ ]
   Sessions awaiting evidence:        [value]  (excluded from the hours above)
   Group sessions and participant hours: [value]  unit: [participant hours]  reported separately
   People directly reached:           [value]  unit: [people / attendances]  source: [ ]
   Countries:                         [value]  basis: [residence / delivery]  source: [ ]
   Employees involved:                [value]  unit: [unique people]  source: [ ]

4. IMPACT ON PEOPLE REACHED (B4SI: what changes)
   Indicator:                         [ ]
   Depth of impact:                   [connect / improve / transform]
   Method:                            [self-report / test / observed result]
   Denominator and coverage:          [N asked, M answered, period]
   Value:                             [ ]

5. EMPLOYEE AND BUSINESS IMPACTS (company data)
   Indicator:                         [ ]
   Method, respondents, date:         [ ]
   Value:                             [ ]

6. METHOD AND LIMITATIONS
   [One line per limitation, copied from the fields above]
   [Links to each partner's published method]

Part 2: The field dictionary

The “claim level” column uses the five levels from the guide: direct measure, supporting evidence, partial mapping, company data and not allowed.

Table 1. The field dictionary
FieldDefinitionB4SI levelClaim levelSourcePeriodDenominatorLimitation
Verified delivery hoursTime employees spent delivering the activity, recorded by a system with a published rule (for example, time both people were in the same session)Input: timeDirect measurePartner’s session records and published methodThe reporting period; state the time zone if it mattersNot applicableVerified by the partner, not independently assured unless you name an assurer. Excludes sessions still awaiting evidence
Preparation and coordination hoursTime spent on onboarding, preparation and organising, outside deliveryInput: time for volunteering preparation; management costs for programme coordinationCompany dataCompany timesheets or estimatesThe reporting periodNot applicableOften estimated; say so. Never added to delivery hours
Hours in employees’ own timeVolunteering outside paid working timeRecorded separately from the paid-time inputCompany data or direct measurePartner records plus company policy on paid timeThe reporting periodNot applicableNot part of the time contribution cost
Time contribution (cost)“The cost to the company of the paid working hours contributed by employees”Input: timeCompany dataCompany payroll or average employee costThe reporting periodNot applicableOnly the company can set this figure; a partner cannot
Cash and in-kind contributionsDonations and donated goods or services, reported separatelyInput: cash and in-kindCompany dataCompany accounts and valuation methodThe reporting periodNot applicableExclude employee time already reported above
Sessions completedActivities that took place under the partner’s definition of a completed sessionOutput: activities deliveredSupporting evidencePartner’s records and published methodThe reporting periodNot applicableA count, not an assessment of quality or effect. Keep one-to-one and group sessions apart
Sessions awaiting evidenceSessions marked as held whose attendance has not yet been confirmedMethod disclosureSupporting evidencePartner’s recordsThe moment of readingNot applicableExcluded from hours and sessions until confirmed; publish it so the exclusion is visible
Group participant hoursEach participant’s recorded time in group sessions, added togetherOutputSupporting evidencePartner’s recordsThe reporting periodNot applicableParticipant hours, not session or volunteer hours. Never added to one-to-one hours
People directly reachedPeople who took part in the activity, not those who might benefit indirectlyOutput: people reachedSupporting evidencePartner’s recordsThe reporting period, or “as last verified” with a dateState the unit: unique people or attendancesReach is not change. A floor (“at least”) must keep its plus sign
CountriesCountries represented among the people reached, with the basis statedContext: whereSupporting evidencePartner’s recordsState whether cumulative or for the periodNot applicableResidence is not where delivery happened. Small counts may be suppressed
Employees involvedUnique employees who took part in at least one activityOutput: business outputCompany data or direct measurePartner records matched to company staff listsThe reporting periodEligible employees invited, if you report a participation rateCount each person once across programmes
Depth of impactPeople who can report or show change: connect, improve or transformImpact on peoplePartial mapping at most, unless a verified source existsFollow-up questions, tests or verified recordsWhen the evidence was collectedRequired: N asked, M answeredNever derived from hours or reach. State the method for each figure
Employee and business impactsChanges for employees who took part, or for the companyBusiness impactCompany dataCompany surveys or HR dataWhen the survey ranRequired: respondents and eligible employeesKeep apart from participants’ outcomes

The definition of time contribution (cost) is quoted from the B4SI Sample Guidance Manual (2025).1

Part 3: A worked example

Example built from TEEI’s programme-wide data, not a company’s employee activity. It covers TEEI’s one-to-one conversation programmes as a whole. The figures come from TEEI’s published impact snapshot pub-2026-09-18T13-04Z-337ca44e (open the snapshot), observed on 18 September 2026 at 13:04 UTC. Where a figure has an earlier verification date or a different counting scope, the table says so. The live counter keeps moving, so a later reading will differ.

1. Scope and approach

  • Programmes in scope: TEEI Language and TEEI Mentorship, one-to-one video sessions. The counter does not separate the two programmes.
  • Excluded: other TEEI programmes, and group conversation clubs, which are reported on their own line below.
  • Reporting period: all time, from 22 April 2022, with a second reading for the 30 days before 18 September 2026.
  • Frameworks: B4SI Sample Guidance Manual (2025), public edition.1
  • Verification statement: figures are verified by TEEI from its own session records and published method. They are not independently assured.

2. Inputs

Table 2. 2. Inputs
FieldValueSource and period
Verified delivery hours9,070.4 conversation hoursPublished snapshot, all time, observed 18 September 2026
Preparation and coordination hoursEmptyCompany data; not applicable to this example
Time contribution (cost)EmptyCompany data; only an employer can set it

On TEEI’s current platform, a conversation hour is the time the volunteer and the learner were connected to the same video session together, capped at the booked window plus 30 minutes. Booked time is never added. The rule is set out in our impact methodology and the session method, and explained step by step in How TEEI counts a verified volunteer hour.

3. Outputs

Table 3. 3. Outputs
FieldValueSource and period
Sessions completed (one-to-one)11,984Published snapshot, all time, observed 18 September 2026
Bookings marked completed, last 30 days594Published snapshot, 30 days before 18 September 2026
Sessions awaiting evidence7Published snapshot, at the moment of reading; excluded from the counter’s verified session and conversation-hour totals
Group sessions ended33, with 99.7 participant hoursPublished snapshot, observed 18 September 2026; counted separately
Group attendances106Published snapshot; attendances, not unique people
Wider programme reach, for context8,000+ language learners and 2,000+ menteesLast verified December 2025; cumulative since 2022. Language provision includes courses, not only one-to-one conversations
CountriesMembers in 148 countries; volunteers in 127; learners in 65Published snapshot; country breakdown frozen 23 July 2026. Residence of registered members, not where delivery happened; the three figures overlap and are not added
Employees involvedEmptyCompany data; not applicable to this example

Two things in this table are deliberate. The group line and the one-to-one lines are never added together, because a participant hour and a conversation hour are different units. And the programme-reach line uses floors from an earlier verification date and a wider scope, so it does not describe the same period or the same activity as the session count. A report should say so rather than place them side by side as if they matched.

4. Impact on people reached

Empty in this example. A figure here needs an indicator, a method, a denominator and coverage. Hours, sessions and reach cannot fill it, and the example does not try to.

5. Employee and business impacts

Empty. These are company data.

6. Method and limitations

  • Hours and sessions are verified by TEEI from its own session records, not certified by an external auditor.
  • TEEI Language and TEEI Mentorship are combined in the counter and cannot be separated.
  • The all-time session total combines records from the platform TEEI used before with the platform it runs now; the session method sets out the historical counting rule.
  • Group participant hours are reported separately and never added to conversation hours.
  • The programme-reach figures cover wider language provision and mentoring. They are not a unique-attendee count for this reporting period.
  • Hours measure time in sessions, not what changed for participants afterwards.

Using the kit with your own programme

If your employees volunteer with TEEI, the verified hours for your company come from the same session records as the counter above, and follow the same rule. To see how one hour travels from a session into a report, read Volunteer hours in a CSR report.

If you are planning the section for next year’s report and want to talk through which fields your programme can fill, contact the partnerships team.

How to cite this kit

The Educational Equality Institute (2026). Community Investment Report Kit: template, field dictionary and worked example. Example figures from published impact snapshot pub-2026-09-18T13-04Z-337ca44e, observed 18 September 2026.

Notes and sources

  1. Business for Societal Impact (B4SI), Sample Guidance Manual: Corporate Community Investment, public edition, 2025. Inputs, outputs and impacts; time contributions; depth of impact. Checked 26 September 2026. Read the source. ↩ ↩2 ↩3

More in CSR Reporting