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TEEI in Practice
Guide · Volunteering & Partnerships · 22 September 2026 A Corporate Volunteer Programme Your Board Can Check

TEEI in Practice

GuideVolunteering & Partnerships

A Corporate Volunteer Programme Your Board Can Check

Choose useful volunteer work, make time for it and report activity your board can check. TEEI programmes and CSR Cockpit are free.

On this page
  1. 1 Agree a useful contribution with your nonprofit partner
  2. 2 Give employees a realistic way to take part
  3. 3 Make volunteering time usable, and budget for it
  4. 4 Give the company and the partner clear responsibilities
  5. 5 Invite employees to a specific opportunity
  6. 6 Measure participation, usefulness and change separately
  7. 7 Use the first 90 days to establish a repeatable programme

A practical guide to choosing useful work, making room for it in the working week, and reporting what it achieved in a form your board can check.

A corporate volunteer programme has to work in two calendars: the employee’s, and that of the person or organisation they support. It has to answer two questions. Can the employee make a useful contribution? Can the organisation turn that contribution into something people need?

At the end of the year it has to answer a third: what did those hours consist of? An hour an employee types into a form afterwards is a claim. An hour recorded while the employee and a learner were in the same video session is a record. Self-reported hours need supporting records and a clear account of how they were checked, or the people who read the report closely, in finance, audit or on the board, have nothing to check them against.

With TEEI, your company gets the second kind at no cost. The programmes, onboarding, safeguarding, session support and the CSR Cockpit workspace, including its reports, cost your company nothing: no licence fee, no setup fee and no employee limit. 1 We do not require a donation. What your company gives is its people’s working hours. This guide shows how to plan those hours, and how the report shows afterwards what they became.

There is a reason to look beyond sign-ups. Benevity’s 2026 research recorded 23.7 million approved volunteer hours in 2025 on its platform, yet annual hours per volunteer fell from 16.4 in 2019 to 12.7 in 2025. Participation can grow while the time each person gives declines. Those are platform findings, not a benchmark for every employer. 2

What is a corporate volunteer programme?

A corporate volunteer programme is an organised way for a company to support employees in giving their time and skills to community organisations. CIPD uses the term employer-supported volunteering for opportunities to volunteer during working hours. 3

The activity might be a team project, a mentoring relationship, an online conversation or a specialist workshop. The structure should follow the work. At TEEI, employees contribute through TEEI Language (conversation practice), TEEI Mentorship (career mentoring) and Skills Academy (specialist teaching). 1

1. Agree a useful contribution with your nonprofit partner

Before choosing a launch date, ask your partner what additional support would be useful. The answer needs more detail than “more volunteers”: which skills, at what times, with what preparation, and how many newcomers the programme can absorb.

Taproot’s 2025 Nonprofit Pulse Survey shows why that conversation matters. Among 175 nonprofit leaders and staff surveyed, 74% reported increased demand for programmes and 60% reported reduced funding since the start of the year. More interest from companies does not automatically create more capacity to coordinate them. 4

A useful first agreement describes a specific task and the person it serves. A professional preparing for interviews might benefit from practising how to explain their experience. These are needs to explore with the partner, not assumptions about every participant. Write a short activity brief: the intended learners, the task, the relevant employee skills, the timing and the expected next step.

Choose the format that fits the work

Table 1. Choose the format that fits the work
FormatChoose it when…Clarify before inviting employees
One-to-one conversation or mentoringThe participant needs practice, feedback or guidance towards their own goals.Language or professional fit, availability, boundaries, and whether further sessions are expected.
A class, workshop, clinic or expert Q&AA group can work towards a shared learning objective.Starting level, preparation, materials, accessibility and each instructor’s role.
A defined team projectA nonprofit has a specific piece of work a team can complete.Scope, who accepts the work, access requirements and the handover.

Make the first contribution small enough to define clearly and substantial enough to be useful.

2. Give employees a realistic way to take part

Ask employees what they would like to contribute, what they are equipped to do and when they could actually do it. An interest survey alone cannot tell you whether someone has a free Tuesday afternoon or a manager who can release them.

In NCVO’s Time Well Spent 2023 survey, 30% of people who had not volunteered in the previous three years, or ever, said flexibility in how much time they committed would encourage them to start. That research covers volunteering generally, but it gives programme designers a practical question: have we made the commitment clear and manageable? 5

Three ways to contribute through TEEI

CSR Cockpit is the free workspace where your company organises participation and reviews reporting. 1

TEEI Language. Employees join as conversation partners in a language they speak confidently. No teaching qualification is needed. 6 In CSR Cockpit: each completed one-to-one session appears in your company’s record with the employee, the programme and the verified conversation time. The learner’s identity stays with TEEI. 1

TEEI Mentorship. Employees bring professional experience to career questions: a CV, an interview, a next step. 7 In CSR Cockpit: mentoring sessions are recorded the same way. 1

Skills Academy. Specialists teach classes, workshops, clinics and expert Q&A sessions, with subject, level and format agreed with TEEI. 8

The time commitment depends on programme, format and agreed availability; there is no single requirement across every role. 8

3. Make volunteering time usable, and budget for it

Your volunteering policy should say who can take part, which activities qualify, how time is approved and recorded, and how expenses are handled. Volunteer Scotland’s employer guidance recommends flexible units of leave: hours, half-days or full days. It also advises against making employee volunteering mandatory or tying it to performance reviews. 9

An illustrative time budget

Suppose a company plans a cohort of 24 employees, each completing four one-to-one, 45-minute sessions.

The delivery plan is 96 sessions and 72 employee volunteering hours:

24 employees × 4 sessions × 0.75 hours = 72 hours.

Now add onboarding, preparation and coordination. An illustrative 1.5 hours per employee for onboarding and preparation adds 36 hours. 12 internal coordinator hours bring the allocation to 120 staff hours. At an assumed fully loaded cost of €40 per hour, that is €4,800.

With TEEI, that €4,800 of your own people’s time is the only cost in this plan. There is no line for a platform licence, setup, per-employee seats, programme fees, onboarding, safeguarding or reporting, because TEEI does not charge companies for any of them. 1 Those things are not free to run; TEEI carries that cost, not your company. The figures above are planning assumptions, not TEEI prices or predicted results.

The plan contains 72 hours of direct volunteering, not 120, and the €4,800 is allocated staff time, not cash donated. Report actual activity, not the plan.

What the real record looks like

The example above is invented. The following are TEEI’s own figures, and you can check them yourself.

TEEI’s published impact snapshot of 18 September 2026 records 11,984 completed one-to-one sessions and 9,070.4 conversation hours across TEEI Language and TEEI Mentorship since April 2022, with 7 sessions awaiting evidence kept out of those totals. Group conversation clubs are counted separately. 10 The same snapshot records 594 bookings completed in the previous 30 days and 624 credentials issued. 11

Those are measured hours: time two people spent in the same video session, not time booked. When your employees take part, their sessions are counted the same way.

4. Give the company and the partner clear responsibilities

Name one company coordinator and one partner contact. The company handles internal approval, communication and employee availability. The nonprofit defines the activity, participant requirements and programme procedures.

With TEEI, your company organises employee participation while TEEI manages onboarding, safeguarding, sessions and support, at no charge to your company. 8

Before the first activity, make the employee’s role, conduct expectations, who handles a concern and how to cancel explicit. Check insurance, safety and data arrangements with the people responsible. 9

Decide what each party needs to see: a company reviewing participation does not need a learner’s mentoring notes. Get separate permission for any public story or photograph. Then walk through one complete journey, from the opportunity link to the first session, before sending a company-wide invitation.

5. Invite employees to a specific opportunity

Lead with the activity and the person it is designed to help. Then explain the experience needed, the format, preparation, timing and first step. “Join our volunteering initiative” leaves the employee to work out almost everything. Distinguish registering interest from applying, being approved, publishing availability and booking an activity.

After launch, follow the stages separately:

Invited → interested → onboarding completed → ready to participate → first activity completed → further participation, where appropriate.

When employees express interest but do not finish onboarding, ask where they stopped. When availability exists but activities are not taking place, review demand, language, expertise and timing with the partner. Approval is not availability. A volunteer who has published no time needs a conversation about which hour of their week could work, not a reminder to “get involved”.

6. Measure participation, usefulness and change separately

Agree the first report before launch. Choose a few measures that will help you decide something, and write down what each means. This scorecard is a planning tool, not an industry benchmark.

Table 2
QuestionMeasureUse it to decide…
Are employees getting started?Share of the invited, eligible cohort completing a first activity in the agreed period.Whether invitation and onboarding need work.
Is planned activity happening?Completed sessions, with cancellations and no-shows shown separately.Whether scheduling, preparation or support needs attention.
Are people continuing where continuity is intended?Repeat participation within a defined window.Whether the ongoing arrangement is workable.
What did employees contribute?Actual delivery hours, with preparation and training recorded separately.Whether allocated time is used as intended.
Was the contribution useful?Feedback from the partner and learners, with response counts.Which activities to continue, adjust or stop.
What changed?Progress against the agreed learner or organisational goal.What the programme can substantiate beyond attendance.

For TEEI Language and TEEI Mentorship, CSR Cockpit reports recorded participation, completed sessions and verified hours. Use your employee invitation records for the participation denominator, and collect feedback to assess usefulness and change.

Keep the units clear

Take an illustrative 45-minute group class with two employee instructors and ten learners, all present throughout. That is one session, 1.5 employee volunteering hours and 7.5 learner attendance hours. Adding them together and calling the result “volunteer hours” would be wrong. Count each employee once in a unique-participant total, even across programmes.

What a TEEI report contains, and why it holds up to review

The first question a careful reader asks of a volunteering report is what a single hour is made of. In TEEI Language and TEEI Mentorship, a verified hour is the time the employee and the learner were in the same video session together. Not the booked duration, and not the time one person waited alone. The overlap is capped at the booked window plus a short grace period, and a session counts only when both people shared at least five minutes. A booking marked completed whose attendance has not yet been settled is not counted; it is tracked separately as awaiting evidence, so an exclusion is visible rather than silent. TEEI publishes the rule. 12 13

CSR Cockpit builds your company’s reporting on those records:

  • A verified record per employee. Each session shows the employee, the programme and the verified time. The learner’s identity stays with TEEI. 1
  • Reports for leadership. Participation, sessions and verified hours across the month, quarter or year, prepared in the same workspace where you organise participation. 1
  • Exports that travel with their sources. Session records and measurement details travel with the CSV and PDF exports. 1

Reports identify their sources and periods, so a reviewer can test the session records behind them against a published rule.

Here, “verified” means calculated by TEEI from session records using the published method. It is not a claim of independent audit or certification. What TEEI offers instead is a published rule and a public counter.

Ask what the activity helped someone do

Ask learners what they practised and where they have used it, and report who responded and when. Describe a participant’s account of progress as their account, not a result measured across everyone.

In Taproot’s 2026 survey of 130 professionals with employer-supported pro bono experience, more than 70% reported strengthening human skills through that work. We read these as the respondents’ own accounts. They support asking employees about development, not promising a fixed gain in retention or performance. 14

7. Use the first 90 days to establish a repeatable programme

A first review period should show whether the arrangement is useful and manageable. This is an illustrative employer rollout, not a TEEI onboarding promise.

Table 3
PeriodFocusWhat you should be able to show
Days 1–30Agree the activity, responsibilities, time arrangements and who takes part. Begin delivery when ready.A clear brief, named contacts, employees who know their next step.
Days 31–60Support delivery, investigate where participation stalls, gather early feedback.Activity records, specific barriers and actions taken.
Days 61–90Review with employees and the partner. Decide what to repeat or change.A report on participation, verified time, usefulness and the next decision.

Before inviting a larger group, check that the partner wants more of the same and that the records are reliable. End the review by naming the next activity and its owner.

Questions to settle before launch

How much volunteering time should a company offer?

Choose an allowance around the activities you intend to support, then check that employees can use it, including preparation. TEEI’s commitments vary by opportunity and agreed availability. 6

Do we need a dedicated volunteering platform?

Settle the working arrangements first, then look for gaps. Volunteer Scotland notes that smaller employers can use existing communication, feedback and HR processes. 9 If you work with TEEI, CSR Cockpit and its reporting are included at no cost, so the question becomes what else you need, not what you can afford. 1

Build your programme with TEEI

The Educational Equality Institute connects employee volunteers with education programmes for Ukrainians and for women, including participants in Latin America. Your colleagues can take part as TEEI Language conversation partners, TEEI Mentorship mentors and Skills Academy instructors. 8 A company whose specialists teach can be both an education partner and a corporate volunteering partner. 15

Everything except your people’s time is on TEEI: the programmes, onboarding, safeguarding, session support, CSR Cockpit and the verified reporting inside it. There is no licence fee, no setup fee and no employee limit. 1 We do not require a donation. Financial support is welcome and always separate from access.

Bring an outline of what your team could contribute: skills and languages, where employees are based and the time they can realistically give.

Explore corporate volunteering with TEEI.

Verify this

Every TEEI figure here can be checked without logging in:

The counter moves daily, so it will not match the figures above exactly.


Notes and sources

  1. TEEI, CSR Cockpit. Programmes, workspace, reporting and access terms; checked 26 September 2026. Read the source. ↩ ↩2 ↩3 ↩4 ↩5 ↩6 ↩7 ↩8 ↩9 ↩10 ↩11

  2. Benevity, The State of Corporate Volunteering (24 February 2026). Platform activity for 2019–2025. Read the source. The press release states: “Corporate volunteers logged 23.7 million approved hours in 2025” and “Average hours per volunteer fell from 16.4 to 12.7 per year over the six‑year period” (Benevity press release, checked 28 September 2026). ↩

  3. CIPD, Employer-supported volunteering (10 July 2026). Publicly accessible introduction. Read the source. ↩

  4. Taproot, Listening to Lead: Key Insights from Taproot’s Recent Nonprofit Pulse Survey (28 July 2025). Survey of 175 nonprofit leaders and staff, fielded 2 April–27 May 2025. Read the source. ↩

  5. NCVO, Time Well Spent 2023: Barriers and enablers to volunteering (27 June 2023). The 30% finding refers to people who had not volunteered in the previous three years, or ever. Read the source. ↩

  6. TEEI, Volunteer with TEEI Language. Role, requirements and availability; checked 22 September 2026. Read the source. ↩ ↩2

  7. TEEI, Corporate volunteering. Mentorship role and activity description; checked 22 September 2026. Read the source. ↩

  8. TEEI, Corporate volunteering. Programme options, responsibilities and flexible commitments; checked 22 September 2026. Read the source. ↩ ↩2 ↩3 ↩4

  9. Volunteer Scotland, For Employers Toolbox, National Employer Supported Volunteering Framework. Practical guidance; checked 22 September 2026. Read the source. ↩ ↩2 ↩3

  10. TEEI, published impact snapshot pub-2026-09-18T13-04Z-337ca44e. Completed sessions, conversation hours, sessions awaiting evidence and group clubs; observed 18 September 2026, 13:04 UTC. Read the source. ↩

  11. TEEI, Our impact. Snapshot published 18 September 2026, 13:04 UTC: completed sessions (last 30 days) and credentials issued; checked 22 September 2026. Read the source. ↩

  12. TEEI, The session method. Definition of a completed session and of conversation hours; checked 22 September 2026. Read the source. ↩

  13. TEEI, How TEEI counts a verified volunteer hour (29 September 2026). Overlap rule, grace-period cap, five-minute floor and the awaiting-evidence figure. Read the source. ↩

  14. Taproot, Pro Bono Service Drives Development of Human Skills in a Changing World of Work (5 March 2026), with support from PwC. Public report summary; 130 professionals. Read the source. ↩

  15. TEEI, Skills-based volunteering and Skills Academy. Employee specialist teaching within a corporate partnership; checked 22 September 2026. Read the source. ↩

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