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How Your Hours Are Recorded
TEEI Language keeps certification inside the same portal volunteers and learners use for sessions. Completed one-to-one bookings feed the certification page. Observed video attendance feeds verified hours.
These hours are not self-reported. The hours layer reads attended video-session records and counts observed connected time. It caps each session at the booked duration plus a 30 minute grace period.
For volunteers, the hours statement describes volunteer service as an online language conversation partner. For learners, it describes online language practice. Both statements use the same verified-hours document and the same live verification route.
How Credentials Issue
Credentials are tied to TEEI Language session tiers. The current ladder has eight levels for volunteers and eight levels for learners. The shared thresholds are 2, 5, 10, 25, 50, 100, 200, and 500 completed sessions.
When an account’s earned tier is higher than its highest issued credential, the issuance job can write a new credential record. That record stores recipient details, certificate type, achievement title, programme name, tier, sessions at issuance, verified-hours total, issue date, and verification code.
For volunteers, credential titles move from Language Volunteer to Language Volunteer Fellow. Learners have a separate ladder, from Language Learner to Language Learning Champion.
What Appears In The Portal
The personal certification page shows current standing, completed sessions, verified hours, progress to the next level, and issued credentials. If a credential exists, the page offers Add to LinkedIn, share post, printable certificate, and public verification actions.
The level ladder stays visible even before a credential exists. Each row shows the level title and the number of completed sessions needed for that level.
The verified-hours statement can be printed from the portal. It includes the person’s name, role, verified hours, verified one-to-one sessions, current standing when available, and a public verification link.
What The Certificate Shows
The printable certificate is gated to the credential owner or staff in the TEEI Language app. It shows the recipient name, credential title, issue date, completed sessions, credential ID, issuer, and verification URL.
The public credential verification page lives on the main TEEI site at /verify/[code]. It checks the credential code against TEEI’s credential registry and labels the credential as valid, revoked, or expired.
When fields exist in the credential record, the public page shows the recipient, title, programme, issue date, level, completed sessions, credential ID, and issuer. It also provides Add to LinkedIn profile, Download badge, Download certificate, Share a post, and Copy link actions.
What This Means For Volunteers
Your sessions create a record that can be checked outside the portal. The system records completed sessions and calculates verified hours from attendance. It issues credentials at session tiers and keeps the public verification page tied to the credential code.
To begin, sign up through TEEI Language and choose the volunteer path. After approved one-to-one sessions are completed, the portal shows your hours, level progress, and issued credentials when they exist.
Frequently Asked Questions
Do teaching hours trigger a credential by themselves?
The current TEEI Language credential ladder is based on completed-session tiers. Verified hours are recorded separately and appear in the hours statement and credential record when a credential is issued.
What does the hours statement verify?
It verifies observed time in completed one-to-one video sessions. The statement shows verified hours, the number of verified sessions, current standing when available, and a public verification link.
What does the public credential page verify?
It checks the credential code against TEEI’s credential registry. The page shows status, recipient, title, programme, issue date, level, completed sessions, credential ID, and issuer when those fields exist.
Can I share the credential on LinkedIn?
Yes. When a credential exists, the portal offers Add to LinkedIn and share-post actions. The public verification page also offers an Add to LinkedIn profile action.
Where do I volunteer?
Start at language.theeducationalequalityinstitute.org/signup and choose the volunteer path.