What it looks like
Iryna arrived in Stavanger with her two sons in April 2022.
She found housing through the municipality. She enrolled the boys in school. She registered at NAV. Then the formal support stopped. And the questions that nobody answers started.
Which grocery store is cheapest. How to read the electricity bill. What "dugnad" means and whether she has to participate. Why Norwegian parents let small children walk to school alone. How to respond when the teacher writes a message she can half-understand.
Iryna does not need a social worker. She needs a friend who knows how Norway works.
Her buddy Astrid helped her understand the electricity bill, find a cheaper grocery store, and explain to the school that Iryna's sons do not eat pork.

They have coffee every Wednesday. Iryna says it is the only appointment she looks forward to.
All names are composites. They represent real situations drawn from programme data but do not identify specific individuals.
