HEALTH EQUITY · A TEEI PROGRAMME
Understanding your health shouldn't be a privilege.
Most people cannot fully read or act on their own health information. We build free, open tools that change that.
A lab result, a discharge letter, a benefits decision: each one arrives written for professionals, not for the person it belongs to.
PATIENT · MRN · DATE
As received
Discharged post-op. Cont. anticoag; recheck INR. R/o DVT if calf pain.
The same letter, made readable
You have gone home after your operation. Keep taking the blood-thinner you were given, and have your levels checked. Calf pain can matter: it is worth telling your team.
Health information arrives written for professionals, not for the person it belongs to.
Low health literacy affects a large share of adults. For people navigating a new country, a new diagnosis, or a system in a language they do not speak, the gap is wider still. The result is millions of people making decisions about their own health with less understanding than they have a right to.
Lab result
ferritin low · Hb low
Your iron levels are low.
Discharge letter
cont. anticoag · recheck INR
Keep taking your blood-thinner, and get it rechecked.
Benefits decision
assessed below threshold
You scored below the line for this benefit.
Instructions
NPO after midnight · hold PO meds
Nothing to eat or drink after midnight. Hold your usual tablets.
Illustrative · the same document, translated
This is a problem of access, not intelligence.
What someone understands about their own health should not depend on their education, their language, or whether they have people around them who know how the system works.
YOUR OWN HEALTH, HANDED TO YOU IN SOMEONE ELSE'S LANGUAGE.
HOW WE WORK · THREE PRINCIPLES
We work on that gap in a specific way.
Free, open-source tools that help people understand health information in plain language, in their own language, without ever crossing into medical advice.
Free and open source.
The people who most need this are the least able to pay. So everything we build is free, and built in the open.
Built for understanding, not advice.
We help people make sense of their information and ask better questions of the professionals who care for them.
Designed for the people left behind.
Built at a reading level, and in the languages, that existing tools assume a person already has.
UNDERSTANDING IS SOMETHING PEOPLE GIVE EACH OTHER.
WHAT WE BUILD · ONE LIVE, TWO IN DEVELOPMENT
One programme is running now.
Two more are in development. All three hold to the same standard.
One Connection
Facing a serious illness is isolating, and the isolation is hardest for people who feel alone in it, whose condition is rare, or who carry it in a language that is not the local one. One Connection brings people together with others who have been through something similar, so that lived experience becomes a form of support the system rarely provides. It is peer support, human to human, alongside professional care and never instead of it.
- Format
- 1:1 video, human to human
- Matched by
- Diagnosis and lived experience
- Alongside
- Professional care, never instead of it
- Cost
- Free, always
- Status
- Running now
In development
Tools for understanding your health
Free tools that help a person make sense of their own health information: a result, a letter, an instruction. If someone using these tools still cannot understand what they need to, the tool has failed, not the person.
In development
Clear health knowledge, across languages
Trustworthy health information made genuinely reachable for the communities existing resources overlook, in language people can read and in languages people actually speak.
TRACK RECORD · ALREADY AT SCALE
Built by an organisation that ships.
The same capacity, the ability to build real tools and run real programmes at scale, now stands behind this health work.
20,000+
learners in TEEI's free education programmes.TEEI programme reach, cumulative since 2022
187+ countries reached
The production platform behind this work already runs today.
CLEAR ENOUGH TO ACT ON. THAT IS THE WHOLE IDEA.
Clear, trustworthy health knowledge should belong to everyone.
Health is not only what happens in a hospital. It is understanding, prevention, wellbeing, and the confidence to ask the right question at the right time. We build for the people for whom that understanding is hardest to reach, and we treat access to your own health information as a matter of rights: the right to information you can understand, and the right to your own data. This programme exists to make that true for the people it currently isn't.
Free, always. Open source. Built for understanding, not advice.