Safeguarding Policy·Policy of record Effective December 2025

Protecting children, young people, and vulnerable adults

Safe environments. No exceptions.

The Educational Equality Institute is committed to creating safe environments where every person we serve can learn and grow without fear of harm. Safeguarding is everyone's responsibility.

Zero tolerance for harm Shared responsibility Prevention first

The framework

Scope, definitions, and roles.

This policy applies to all TEEI activities regardless of location, including in-person events, online interactions, and communications through any channel.

Scope of this policy

Universal

This policy covers all TEEI activities including TEEI Language, TEEI Mentorship, DataCamp Scholarship Programme, Buddy Programme for Ukraine, and all digital learning platforms we operate.

  • All TEEI personnel: Staff, board members, contractors, and consultants
  • All volunteers: Mentors, language partners, buddy programme participants, and event helpers
  • Partner organisations: Any organisation working on TEEI programmes
  • Programme participants: Learners, mentees, and beneficiaries of all ages

Key definitions

Reference
TermDefinition
ChildAny person under 18 years of age
Vulnerable AdultA person aged 18 or over who may be unable to protect themselves from harm or exploitation due to age, illness, disability, or other circumstances
SafeguardingActions taken to promote welfare and protect from harm, including prevention, protection, and support
AbuseAny action that causes harm to a child or vulnerable adult, including physical, emotional, sexual abuse, neglect, or exploitation

Roles and responsibilities

Accountability

Every level of the organisation carries explicit safeguarding duties.

RoleKey responsibilities
Board of DirectorsUltimate accountability for safeguarding. Approve safeguarding policy and budget. Receive and review quarterly safeguarding reports.
Designated Safeguarding LeadDay-to-day management of safeguarding. Primary point of contact for concerns. Training and awareness coordination.
Programme ManagersImplement safeguarding within programmes. Ensure partner compliance. Report concerns to Safeguarding Lead.
All Staff & VolunteersComplete safeguarding training. Report any concerns immediately. Follow code of conduct.

Digital and online safety

Platform controls

As a digital-first organisation, online safety is central to our safeguarding approach. Our platforms incorporate the following protections:

MeasureDescription
Identity VerificationAll mentors and volunteers verified before platform access
Session MonitoringAutomated alerts for concerning language patterns
Privacy ControlsAge-appropriate privacy settings enforced by default
Reporting ToolsOne-click reporting available in all digital interactions
Content ModerationAI-assisted and human review of shared content
Secure CommunicationsEncrypted channels with audit logging
Access ManagementRole-based permissions with regular access reviews

Recognising abuse and harm

Indicators

All TEEI personnel are trained to recognise signs of abuse. These indicators are not definitive proof of abuse. Any concerns should be reported for professional assessment.

TypePotential signs
Physical AbuseUnexplained injuries, fear of physical contact, withdrawal
Emotional AbuseLow self-esteem, fear of mistakes, developmental delays
Sexual AbuseAge-inappropriate sexual behavior, physical symptoms, secrecy
NeglectPoor hygiene, malnutrition, inadequate supervision, missed healthcare
Online AbuseSecretive online activity, unexplained gifts, mood changes after device use
ExploitationFinancial irregularities, unsuitable relationships, coercion indicators

Our approach

Six core principles.

Our safeguarding approach is built on six principles that guide every decision.

Prevention First

We proactively identify and mitigate risks through robust policies, training, and awareness.

Shared Responsibility

Every team member, volunteer, and partner is responsible for safeguarding.

Best Interests

The welfare and safety of children and vulnerable adults is always our primary concern.

Zero Tolerance

We maintain zero tolerance for abuse, exploitation, or harm in any form.

Open Reporting

We foster a culture where concerns can be raised safely and confidentially.

Continuous Improvement

We regularly review and strengthen our safeguarding practices.

Protections in practice

Prevention, procedures, and partnerships.

Prevention and safer recruitment

We take proactive steps to prevent harm through rigorous recruitment and screening processes:

  • Application review: All volunteer and staff applications are reviewed for completeness and red flags
  • Identity verification: Government-issued ID verification for all personnel with direct beneficiary contact
  • Background checks: Criminal background checks where legally permitted and appropriate to role
  • Reference verification: Professional references checked for roles working with vulnerable groups
  • Mandatory training: Safeguarding training completed before any programme access is granted

Safeguarding children

When TEEI programmes involve children (persons under 18), additional protections apply:

  • Parental consent: Required for all children's participation
  • Enhanced screening: Additional vetting for personnel working with children
  • Supervised interactions: One-to-one sessions with minors include appropriate oversight
  • Age-appropriate content: All materials reviewed for suitability
  • Photography policy: Explicit consent required for any images of children

The majority of TEEI programmes serve adults. When children participate, programme-specific safeguarding addenda apply.

Safeguarding vulnerable adults

Many TEEI beneficiaries are adults who may be vulnerable due to displacement, conflict exposure, economic hardship, or other circumstances. We recognise that:

  • Vulnerability is often situational and temporary
  • Adults retain autonomy and decision-making capacity unless assessed otherwise
  • Support should enable independence, not create dependency
  • Cultural sensitivity is essential in assessing and responding to vulnerability

Our approach balances protection with respect for adult autonomy, involving individuals in decisions about their own safety wherever possible.

Confidentiality and information sharing

TEEI maintains strict confidentiality in safeguarding matters, with information shared only on a "need to know" basis. However, confidentiality is not absolute and may be breached when necessary to:

  • Protect a child or vulnerable adult from harm
  • Prevent a crime
  • Comply with legal requirements
  • Support a statutory investigation

Individuals reporting concerns will be informed about what information will be shared and with whom, unless doing so would compromise an investigation or put someone at risk.

Working with partners

TEEI works with numerous partner organisations including DataCamp, Oxford University Press, and local community organisations. All partners are required to:

  • Demonstrate their own safeguarding policies and procedures
  • Comply with TEEI's safeguarding standards as a minimum
  • Report any safeguarding concerns relating to TEEI programmes
  • Participate in safeguarding reviews when requested

Partner safeguarding compliance is reviewed during onboarding and monitored throughout the partnership.

Training and awareness

TEEI provides safeguarding training at multiple levels:

  • All personnel: Basic safeguarding awareness (mandatory before programme access)
  • Programme staff: Enhanced training including recognition and response
  • Designated leads: Specialist training in investigation and case management
  • Board: Governance-level oversight training

Training is refreshed annually and updated when policies change or new risks emerge.

Policy review

This policy will be reviewed:

  • Annually by the Designated Safeguarding Lead
  • Following any significant safeguarding incident
  • When legislation or best practice guidance changes
  • At least every three years by the Board of Directors

Next scheduled review: December 2026. Policy owner: Designated Safeguarding Lead. Approved by: Board of Directors.

Take action

Report a concern. Do not wait.

If you have a safeguarding concern, report it immediately. You do not need to be certain that abuse has occurred. It is not your role to investigate.

Platform reporting

Use the "Report" function in any TEEI platform. One-click reporting is available in all digital interactions.

Direct contact

Speak to your programme manager or any TEEI staff member. The Designated Safeguarding Lead is the primary point of contact for all concerns.

What to report

Any observed or suspected abuse or harm. Disclosures made by a child or vulnerable adult. Concerns about the behaviour of any TEEI personnel or volunteer. Breaches of the code of conduct. Any situation that feels unsafe or inappropriate.

Response process

When a concern is received: (1) ensure immediate safety of any person at risk, (2) document the concern with factual details, (3) escalate to the Designated Safeguarding Lead within 24 hours, (4) assess severity and determine appropriate action, (5) implement protective measures and refer to authorities if required. Serious concerns will be referred to relevant authorities (police, social services) in accordance with local laws and international standards.

Emergencies

For life-threatening emergencies, always contact local emergency services first: 112 in the EU, 911 in the US.

Contact

Reach us directly.

For safeguarding questions, training requests, or to report a concern: safeguarding@theeducationalequalityinstitute.org

General enquiries: contact@theeducationalequalityinstitute.org

The Educational Equality Institute, 5th Floor, 28 Nydalsveien, 0484 Oslo, Norway. United States: 100 Church St, New York, NY 10007, USA.