Protecting children, young people, and vulnerable adults
Safe environments. No exceptions.
The Educational Equality Institute is committed to creating safe environments where every person we serve can learn and grow without fear of harm. Safeguarding is everyone's responsibility.
The framework
Scope, definitions, and roles.
This policy applies to all TEEI activities regardless of location, including in-person events, online interactions, and communications through any channel.
Scope of this policy
UniversalThis policy covers all TEEI activities including TEEI Language, TEEI Mentorship, DataCamp Scholarship Programme, Buddy Programme for Ukraine, and all digital learning platforms we operate.
- All TEEI personnel: Staff, board members, contractors, and consultants
- All volunteers: Mentors, language partners, buddy programme participants, and event helpers
- Partner organisations: Any organisation working on TEEI programmes
- Programme participants: Learners, mentees, and beneficiaries of all ages
Key definitions
Reference| Term | Definition |
|---|---|
| Child | Any person under 18 years of age |
| Vulnerable Adult | A person aged 18 or over who may be unable to protect themselves from harm or exploitation due to age, illness, disability, or other circumstances |
| Safeguarding | Actions taken to promote welfare and protect from harm, including prevention, protection, and support |
| Abuse | Any action that causes harm to a child or vulnerable adult, including physical, emotional, sexual abuse, neglect, or exploitation |
Roles and responsibilities
AccountabilityEvery level of the organisation carries explicit safeguarding duties.
| Role | Key responsibilities |
|---|---|
| Board of Directors | Ultimate accountability for safeguarding. Approve safeguarding policy and budget. Receive and review quarterly safeguarding reports. |
| Designated Safeguarding Lead | Day-to-day management of safeguarding. Primary point of contact for concerns. Training and awareness coordination. |
| Programme Managers | Implement safeguarding within programmes. Ensure partner compliance. Report concerns to Safeguarding Lead. |
| All Staff & Volunteers | Complete safeguarding training. Report any concerns immediately. Follow code of conduct. |
Digital and online safety
Platform controlsAs a digital-first organisation, online safety is central to our safeguarding approach. Our platforms incorporate the following protections:
| Measure | Description |
|---|---|
| Identity Verification | All mentors and volunteers verified before platform access |
| Session Monitoring | Automated alerts for concerning language patterns |
| Privacy Controls | Age-appropriate privacy settings enforced by default |
| Reporting Tools | One-click reporting available in all digital interactions |
| Content Moderation | AI-assisted and human review of shared content |
| Secure Communications | Encrypted channels with audit logging |
| Access Management | Role-based permissions with regular access reviews |
Recognising abuse and harm
IndicatorsAll TEEI personnel are trained to recognise signs of abuse. These indicators are not definitive proof of abuse. Any concerns should be reported for professional assessment.
| Type | Potential signs |
|---|---|
| Physical Abuse | Unexplained injuries, fear of physical contact, withdrawal |
| Emotional Abuse | Low self-esteem, fear of mistakes, developmental delays |
| Sexual Abuse | Age-inappropriate sexual behavior, physical symptoms, secrecy |
| Neglect | Poor hygiene, malnutrition, inadequate supervision, missed healthcare |
| Online Abuse | Secretive online activity, unexplained gifts, mood changes after device use |
| Exploitation | Financial irregularities, unsuitable relationships, coercion indicators |
Our approach
Six core principles.
Our safeguarding approach is built on six principles that guide every decision.
Prevention First
We proactively identify and mitigate risks through robust policies, training, and awareness.
Shared Responsibility
Every team member, volunteer, and partner is responsible for safeguarding.
Best Interests
The welfare and safety of children and vulnerable adults is always our primary concern.
Zero Tolerance
We maintain zero tolerance for abuse, exploitation, or harm in any form.
Open Reporting
We foster a culture where concerns can be raised safely and confidentially.
Continuous Improvement
We regularly review and strengthen our safeguarding practices.
Protections in practice
Prevention, procedures, and partnerships.
Prevention and safer recruitment
We take proactive steps to prevent harm through rigorous recruitment and screening processes:
- Application review: All volunteer and staff applications are reviewed for completeness and red flags
- Identity verification: Government-issued ID verification for all personnel with direct beneficiary contact
- Background checks: Criminal background checks where legally permitted and appropriate to role
- Reference verification: Professional references checked for roles working with vulnerable groups
- Mandatory training: Safeguarding training completed before any programme access is granted
Safeguarding children
When TEEI programmes involve children (persons under 18), additional protections apply:
- Parental consent: Required for all children's participation
- Enhanced screening: Additional vetting for personnel working with children
- Supervised interactions: One-to-one sessions with minors include appropriate oversight
- Age-appropriate content: All materials reviewed for suitability
- Photography policy: Explicit consent required for any images of children
The majority of TEEI programmes serve adults. When children participate, programme-specific safeguarding addenda apply.
Safeguarding vulnerable adults
Many TEEI beneficiaries are adults who may be vulnerable due to displacement, conflict exposure, economic hardship, or other circumstances. We recognise that:
- Vulnerability is often situational and temporary
- Adults retain autonomy and decision-making capacity unless assessed otherwise
- Support should enable independence, not create dependency
- Cultural sensitivity is essential in assessing and responding to vulnerability
Our approach balances protection with respect for adult autonomy, involving individuals in decisions about their own safety wherever possible.
Confidentiality and information sharing
TEEI maintains strict confidentiality in safeguarding matters, with information shared only on a "need to know" basis. However, confidentiality is not absolute and may be breached when necessary to:
- Protect a child or vulnerable adult from harm
- Prevent a crime
- Comply with legal requirements
- Support a statutory investigation
Individuals reporting concerns will be informed about what information will be shared and with whom, unless doing so would compromise an investigation or put someone at risk.
Working with partners
TEEI works with numerous partner organisations including DataCamp, Oxford University Press, and local community organisations. All partners are required to:
- Demonstrate their own safeguarding policies and procedures
- Comply with TEEI's safeguarding standards as a minimum
- Report any safeguarding concerns relating to TEEI programmes
- Participate in safeguarding reviews when requested
Partner safeguarding compliance is reviewed during onboarding and monitored throughout the partnership.
Training and awareness
TEEI provides safeguarding training at multiple levels:
- All personnel: Basic safeguarding awareness (mandatory before programme access)
- Programme staff: Enhanced training including recognition and response
- Designated leads: Specialist training in investigation and case management
- Board: Governance-level oversight training
Training is refreshed annually and updated when policies change or new risks emerge.
Policy review
This policy will be reviewed:
- Annually by the Designated Safeguarding Lead
- Following any significant safeguarding incident
- When legislation or best practice guidance changes
- At least every three years by the Board of Directors
Next scheduled review: December 2026. Policy owner: Designated Safeguarding Lead. Approved by: Board of Directors.
Take action
Report a concern. Do not wait.
If you have a safeguarding concern, report it immediately. You do not need to be certain that abuse has occurred. It is not your role to investigate.
Platform reporting
Use the "Report" function in any TEEI platform. One-click reporting is available in all digital interactions.
Direct contact
Speak to your programme manager or any TEEI staff member. The Designated Safeguarding Lead is the primary point of contact for all concerns.
What to report
Any observed or suspected abuse or harm. Disclosures made by a child or vulnerable adult. Concerns about the behaviour of any TEEI personnel or volunteer. Breaches of the code of conduct. Any situation that feels unsafe or inappropriate.
Response process
When a concern is received: (1) ensure immediate safety of any person at risk, (2) document the concern with factual details, (3) escalate to the Designated Safeguarding Lead within 24 hours, (4) assess severity and determine appropriate action, (5) implement protective measures and refer to authorities if required. Serious concerns will be referred to relevant authorities (police, social services) in accordance with local laws and international standards.
Emergencies
For life-threatening emergencies, always contact local emergency services first: 112 in the EU, 911 in the US.
Contact
Reach us directly.
For safeguarding questions, training requests, or to report a concern: safeguarding@theeducationalequalityinstitute.org
General enquiries: contact@theeducationalequalityinstitute.org
The Educational Equality Institute, 5th Floor, 28 Nydalsveien, 0484 Oslo, Norway. United States: 100 Church St, New York, NY 10007, USA.