How TEEI measures impact

Completed one-to-one sessions across Language and Mentorship. The session method defines the current attendance threshold and the historical counting rules.

Shared conversation time recorded for participants in one-to-one sessions.

Countries represented by registered platform members, based on residence. Small counts use the published suppression rules.

Group sessions with a recorded end time, excluding automatic scheduler closures.

Each participant’s recorded attendance time, added across group sessions and reported separately from one-to-one conversation hours.

Participants whose recorded attendance meets the five-minute threshold for a group session.

Certificates issued when a published programme requirement is met, reported by credential type.

Active participant and volunteer matches in the Women Buddy Programme, with the stage reached by each relationship.

Recorded meetings between matched pairs in the Women Buddy Programme.

Active recurring session arrangements between learners and volunteers.

Places provided through partner learning platforms, reconciled with TEEI’s membership records.

Learning time reported by partner platforms using their own measurement definitions, presented separately from TEEI conversation hours.

Completed learning activities recorded by the partner. The DataCamp figure includes lessons, exercises, assessments and projects.

Cumulative programme reach since 2022, based on registration and participation records. The counting definition explains cross-platform deduplication.

Recorded learning, mentoring and participation time across TEEI programmes, reported as a programme-wide measure.

Volunteer time contributed through TEEI programmes since 2022, including the volunteer time captured in conversation hours.

Countries represented across TEEI’s participants, volunteers, partners, supporters and wider community.

Countries represented by participant and volunteer registrations on TEEI’s programme platforms.

Learners recorded in TEEI’s language practice and language programmes since 2022.

People matched with a mentor through TEEI Mentorship since 2022.

Volunteers who have taken on at least one mentee through TEEI Mentorship since 2022.

Employee contribution time recorded by partners in CSR Cockpit, identified as self-reported and presented separately from measured conversation hours.

Recorded language-level assessments, each with a date and the basis for the assigned level.

Changes between a learner’s recorded language levels, reported alongside the number of learners with repeat measurements.

Completed placement assessments and the language levels they recorded.

Assessment basis: Recorded placement level.

Learners with both an initial and a later confidence rating, providing the basis for comparing their self-reported confidence over time.

Learners who completed more than one session, reported against all learners who completed a first session.

Learner goals recorded as achieved, including achievements observed by volunteers during sessions.

Reporting basis: Recorded learner goals and volunteer observations.

Planned study measures covering recruitment, matching, relationship continuity and the participant outcomes specified in the One Connection protocol.

Learner feedback on one-to-one sessions, reported with the number of ratings received.

Participant feedback on group sessions.

Historical session ratings from TEEI’s earlier platform, presented as a separate feedback series.

Partner employees’ programme ratings, reported by programme with the number of responses.

Volunteer profiles approved to receive session requests, reported alongside the total number of profiles started.

Volunteers who completed at least one session during the stated reporting period.

Session hours available over the next 30 days, with the number of volunteers offering them.

Application outcomes from automated first-pass screening, including applications referred for human review.

Recorded volunteer pauses, submitted returns and requests to resume availability.

Placement tests issued through the website and taken up on the learning platform.

Sessions awaiting the attendance evidence required to determine their final status.

Attendance records corrected after settlement.

Session-reminder delivery outcomes, including reminders delivered and reminders that expired.

Requests to access, correct, transfer or delete personal data.

Recorded cookie preferences, including the share of choices allowing analytics.

Recorded decisions on advertising data and personalisation.

Participants’ chosen communication channels and topics, together with recorded preference changes.

Delivery outcomes for TEEI emails, including delivered, bounced, suppressed and failed messages, and complaints.

Platform notifications sent and the number opened by recipients.

Participant reports concerning a session or another participant, published as aggregate counts by report type.

Participant reports reviewed with a recorded outcome, presented alongside the number received.

Moderation actions on uploaded video, grouped by action type.

The documented connection between a figure in a partner report and its underlying source record.

Reports generated in CSR Cockpit and their recorded approval status.

Planned reporting on published protocols, studies, datasets and software, with downloads and documented use tracked as separate measures.

Planned reporting on published positions, institutional responses and changes in practice, with dates, supporting evidence and contributors.